Content

Smart + focused ideas to boost your business.

Professional Advice … How to Be a Better Buyer

2018 • Content

DEVELOPING BUYING SKILLS √ DUALITY. “Buying dictates you be both analytical and creative. One is always stronger, but it is key to spend time building the… more

Time to Techorate!

2018 • Content

Why? Because bringing more consumer-facing technology to the customer experience is a top trend in 2018. It’s part advanced capabilities…positioning you as a high-tech practice. And,… more

In-store Strategies

2018 • Content, Tips

With online looming ever larger, upgrading the in-store experience isn’t an option. It’s a necessity. On the plus side, there’s a solid payoff for doing so.… more

IQ or EQ?

2018 • Content

Experts find that when it comes to customer and patient care, as well as internal management, your emotional quotient is actually more important than your intelligence… more

Neither Rain Nor Sleet…

2017 • Content

Mail carriers may come out in all sorts of weather, but patients…not so much. While forecasts aren’t always accurate, tying promotions and staffing to the season’s… more

Shamir Lens