Customer Service

Diabetes + Vision

More than 30 million people in the U.S. have diabetes. This increases their risk for vision loss and blindness from diabetic-related eye diseases such as diabetic retinopathy. People with diabetes are… more

BRICK & MORTAR

When Mark Twain said, “Reports of my death have been greatly exaggerated,” he was responding to erroneous reports of his own demise. The same quotation might,… more

Responding to Reviews

You get a good review, and you likely share, share, share. Get a bad one, however, and you’d like to bury it. Here are some ways… more

The Spark 4™ Measurement Experience

Taking measurements has never been easier, more precise, or as simple as it is now, thanks to Shamir’s Spark™ 4 measurement experience. With just one picture… more

Defining Disorders

Explaining vision correction to patients can be tricky. It’s easy to say too much and lose them in the process. It’s equally problematic to oversimplify and… more