Customer Service

Disabilities & Store Design

Nearly 20 percent of the U.S. population has some sort of disability that requires accommodations in retail locations. Add to that the fact that more than… more

Ways to reach out to your community

This is the time of year that local organizations formalize plans for regional summertime events. It’s also time for you to firm up your own seasonal… more

Not a nutritionist? No problem. Share these nutrition tips with your patients

On the heels of National Spinach Week and Peanut Butter and Jelly Day, we think it’s time to remind patients that Popeye’s favorite food is known… more

How to Focus on ROR — Return on Relationship

Everybody talks ROI (return on investment), but what about ROR (return on relationship)? Here are some strategies for growing your practice’s ROR. Tip: “The key is to… more