Staff Education

Facts, stats, and intel designed to boost internal knowledge.

Dealing with Difficult Patients

Hi, my name is Lisa Frye, and I’m with Hoover EyeCare Associates in Alabama. As an optician and manager, I’ve had the pleasure of working with… more

Visual Diversity

PAL designs have historically been created based on the “one-design” concept, meaning they offer the same solution for every patient. The problem? Everyone’s needs aren’t the… more

Dry Eye… The Why, Who, What and How

Dry eye and other potential post-Lasik problems made headlines in the last couple of weeks in a very sad way. These recent examples of patients pushed… more

Cataracts: Helping patients get the message

Patients often talk to staff about problems like cataracts. Considering that more than 3 million Americans undergo cataract surgery each year in the U.S. and that… more

Eye Safety Indoors + Outside

Most people don’t think about protecting their eyes. Until someone they know is injured, that is. Tip: It’s the ECP, not the parent, who is driving… more