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Say Hello…Tips on Training Young Staffers
Your youngest new hires are likely members of Gen Z. They’re young…25 and under, and they don’t know a tech-free world. Unlike older employees, these newbies… more
Loyalty Programs and You
If you’re like the average American, you participate in 12 customer loyalty programs. And, all things being equal, you buy from those companies that offer you… more
Getting The Most Out of Social Media
Nearly nine out of ten consumers report spending at least half an hour more each day on social media than they did pre-pandemic. That’s one of… more
Peer-To-Peer Champs Talk 2021
What’s in store for 2021? And, what are some of the challenges ECPs are facing this year? To find out, we turned to our expert panel… more
K.I.S.S. Keeping it simple with packages is a plus for patients and the practice alike
I’m Annie Hicks, and I work with my husband, Jesse Hicks OD, at his SeePort Optometry practice in North Port, FL. We opened in 2009 and… more
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Selling Without “Selling”
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The Concierge Concept
