Training

EQ Over IQ?

Say, what? We all know about IQ, but what’s EQ? It’s emotional intelligence or, more specifically, emotional quotient. What exactly is it? Travis Bradberry, Ph.D., president… more

Changing Places

Wish a co-worker or the boss could walk in your shoes for a day? Some companies are actually making that happen. The official term is “perspective… more

Putting Pay Equity Into (Your) Practice

Equal pay for work of equal value. That’s the definition of pay equity…a concept that eludes way too many businesses. While 7 out of 10 companies… more

Core Values

What does your practice stand for? Have you ever sat down and written it out, hopefully as a group? And have you shared those values with… more

You Can’t Teach Personality

You can train skills, but you can’t alter personality. The challenge? You’re already time-constrained, so training a new person is a pain. As Fast Company magazine… more