Staff Education
Facts, stats, and intel designed to boost internal knowledge.
Ongoing Staff Training
When it comes to reinforcing training, how often is often enough? If you were a government employee, you’d be retrained annually. That’s the edict of Government… more
First Impressions
You’ve done great product training. So, what’s still missing? That answer is often teaching staff to better engage with others…team members and consumers. Tip: “Ask people… more
Training for Leadership
You want staff to provide great service while also working as a team. One giant step toward making that is developing leadership skills. Not just for… more
Myopia Basics
You’re seeing more young myopes in the office. There are a growing number of treatment options, and your staff is likely involved in some of them… more
Diversity, Equity, and Inclusion
The Vision Council recently released the results of its 2020 Diversity, Equity, and Inclusion (DEI) Survey Report, which surveyed key executives at optical industry companies in the… more
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Raising Per-Transaction Revenues...and Relationships
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The Kidult Consumer
