Peer to Peer

Insight from your peers.

Peer-to-Peer on Patient Retention

Getting new patients through the door is one challenge. Continuously enticing them to come back is another. Here’s what some of your peers have told us… more

Planning for 2024

Now that we’re in Q4 of 2023, it’s high time to be planning for the coming year. Where do you start? According to accounting firm Founder’s… more

The Importance of Learning Opportunities

Staff training has never been more important. It’s also never been so challenging. Why? As data scientist Imed Bouchrika, Ph.D, explains, “On the one hand, organizations… more

Peer-to-Peer on Communicating More Productively

Lisa Frye is director of optical at InVision Ophthalmology in Birmingham and Tuscaloosa, AL. Here she shares strategies for communicating to avoid and, when necessary, manage… more

Managing Problem Patients

Every practice has them. Folks who are having a bad day. Others who seem unpleasant or dissatisfied by nature. Then there are those few who are… more